Nowadays, businesses are not limited to a particular country or continent. The entire world has become a global market open for all entrepreneurs. Moreover, the internet has opened up opportunities to communicate with a person sitting overseas by way of video calls or through emails.
With all these things, doing business with international entrepreneurs has become easier than ever. Now if you are dealing with foreign clients and big projects, you will have to fix a face to face meet. To make sure that this meeting is successful, you have to learn how to interact with a foreign client.
Below, we have shared some tips to help you out.
Your clients belong to a totally different culture. Their food habits, sleeping routine, dressing sense and style of working might be different from yours. So make sure you are not labelling them on the basis of these aspects. The only thing that should matter is work, so have an open mind and approach. Once you accept this, you will feel more comfortable working with them.
If you have to work with foreign clients extensively, then put in some efforts to gather information about their background to really get a sense of where they’re coming from. Read about their country and culture. This will certainly help avoid any gaffe and make communication easy.
Also, your client will surely feel more familiar and comfortable and appreciate the efforts you took. With the internet at your fingertips, getting information about any country, its people and culture is very easy.
Social etiquettes go a long way in making a good impression. Here we are not saying that you should be extremely formal and uptight with your client. But yes, you should follow some etiquettes that add values to your personality like – standing up when your client comes to you, holding the door open for a female client, shaking hands with confidence, and the likes.
To add to this, you can learn about a country and the mannerisms followed by its people. For example, if you are interacting with a Japanese client then bow as a greeting.
While working with an international client, we do not speak much other than work. This might create confusion in some situations. So if you feel that your client and you are not on the same page over a particular concept, then clarify things before moving ahead on a project. Otherwise, your client will assume that the concept is clear to you and your lack of response will either make a bad impression or sound rude. Plus by communicating more, you’ll get a better understanding and clarity on the work you’re supposed to do.
No matter where your clients come from, they will appreciate good mannerisms and values. Small things like being punctual for meetings, and being honest will go a long way in strengthening the business relationship that you have. So make sure, you are committed to your work. After all isn’t that the whole point?
The first meet might be awkward for both parties and awkwardness will breed discomfort. This lack of comfort will certainly create a communication barrier. This is why breaking the ice is extremely important. Be friendly, go out for dinner or a drink or two. Tell them a bit about your country’s culture or the famous delicacies that you have.
You can also pack a heavy duty plastic box full of the local specialities, boxes full of sweets and other souvenirs.
Also, when they return to their country, be in touch with them and build a good work relationship that fulfils the purpose.